Privacy Policy

Effective Date: [1st Jan, 2024]

At Stitch to Fit, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use and safeguard it, and your rights regarding your information.

1. Information We Collect

At Stitch to Fit, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use and safeguard it, and your rights regarding your information.

a. Personal Identification Information

When you use our services, make a purchase, or interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • School/Organization and Branch Name (for orders)
  • Payment Information (through secure payment gateways)
  • Blazer measurement details (shoulder, waist, sleeve length, etc.)

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP Address
  • Browser Type
  • Operating System
  • Referring URL
  • Pages you visit on our website
  • Cookies and tracking technologies (such as Google Analytics)

2. How We Use Your Information

We use your personal information to:

a. Process Orders

  • Fulfill and ship your orders
  • Provide customized products based on your measurements and preferences
  • Send order confirmations and updates

b. Improve Our Services

  • Personalize your experience on our website
  • Improve the functionality and design of our website
  • Analyze website traffic and user behavior to optimize user experience

c. Communication

  • Send you promotional materials and newsletters (with your consent)
  • Respond to your inquiries and provide customer support
  • Notify you of changes to our policies or services

d. Legal Obligations

  • Comply with any legal obligations, such as tax and accounting requirements
  • Prevent fraud or other illegal activities

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

a. Service Providers

  • Payment processors (for secure transactions)
  • Shipping and delivery partners
  • Website hosting and analytics service providers

b. Legal Requirements

We may disclose your information if required to do so by law or in response to legal requests, such as court orders or subpoenas.

4. Data Security

We take the security of your personal data seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for secure transactions
  • Regular security audits of our website and systems
  • Secure payment gateways to protect your financial information

However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights concerning your personal data:

a. Access

You have the right to request a copy of the personal information we hold about you.

b. Correction

You have the right to request corrections to any inaccurate or incomplete information.

c. Deletion

You can request that we delete your personal data in certain circumstances, such as when the information is no longer needed for the purpose it was collected.

d. Objection

You have the right to object to the processing of your personal data in certain situations, such as for direct marketing purposes.

e. Data Portability

You can request a copy of your personal information in a machine-readable format to transfer to another service provider.

f. Withdraw Consent

If you have given us consent to process your data, you can withdraw it at any time by contacting us.

To exercise any of these rights, please contact us at stitchtofitpk@gmail.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide a personalized experience and analyze website traffic. By using our website, you consent to the use of cookies as described in this policy.

You can control your cookie preferences through your browser settings or use opt-out tools provided by third-party services such as Google Analytics.

a. Types of Cookies We Use:

  • Essential Cookies: Necessary for the functionality of our website (e.g., keeping your shopping cart items).
  • Performance Cookies: Help us understand how visitors use our website and improve its performance.
  • Marketing Cookies: Used to deliver relevant ads and promotions.

7. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or payment gateways). Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: info@stitchtofit.pk
  • Phone: 0322-2001777
  • Address: 13/A, Salamat Mohalla, Bilal Ganj, Lahore

Acknowledgment

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.